Our Technical Operations Center personnel are Certified to support all Microsoft Network Operating Systems, Desktop Operating Systems, Microsoft Office applications and all versions of Outlook, Exchange Server and SQL Server, as well as server and desktop hardware, printers, network copiers, scanners, Smartphones and PDA's.
How much is it worth to your organization to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it - that equates to real dollars and cents.
We provide this service on weekdays from 8:00 a.m. to 5:00 p.m. Central, except for seven holidays. We have optional extended plans available for our clients who require longer hours (including 24x7).
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View a list of software supported by the AJMaddox Technologies Help Desk.
AJMaddox Technologies delivers proactive maintenance services through our flat fee Fully Managed Network Service Plans. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Businesses are continually scrutinizing IT budgets. Service quality and high-availability demands are at an all-time high and the Internet has revolutionized how organizations operate, allowing us the ability to proactively monitor your critical devices and services, and predict potential failures before they occur.